There are two types of logs, system and Messaging.
The system logs provide logs for network problems, security issues, system reboots, and so on.
The Messaging system uses a series of logs as the central collection point for information flowing from all Messaging features and feature packages. These logs provide a system wide view of activities, errors, and alarms.
Messages in the logs range in importance from informational to critical. The logs vary based on audience (log-in type) and information type. The current system uses the following types of logs:
Administration History log: Identifies administrative events that occur on the system. These events include information about any changes to the system, such as logons, command line entries, reports that were run, or changes to software.
Administrator's Log: Records informational messages that may require action by the Messaging system administrator. These messages might simply log a successful nightly backup, or these messages could alert the system administrator that the system has low on disk space. The administrator's log is accessible to the vm, sa, and craft logins.
Alarm Log: The alarms signals a service-affecting or potentially service-affecting problem with the system. The alarm log records major, minor, and warning alarms generated by the system. If the system is registered with the Avaya Remote Service Center, the system automatically notifies a designated remote service center of all major and minor alarms by using the modem. The customer is responsible for resolving all warning alarms. The alarm log is accessible to the vm, sa, and craft logins.
Software Management Logs: Contains information about the installation, update, and deletion of software packages.
Maintenance Log: Records error occurrences, error resolutions, and informational events that can help Professional Services troubleshoot an alarm. The maintenance log is accessible to the vm, sa, and craft logins.
IMAP/SMTP Messaging log: Contains information about the status of each e-mail process.
Enhanced-List Delivery Failure Log: Provides information on failed ELA deliveries.
User Activity Log: Records a list of Messaging mailbox-related events, for example, logins and message creation, receipt, and deletion. This log is useful for responding to problems reported by the user. The activity log is accessible to the vm, sa, and craft logins.
System Log Filter: Provides access to the full system log with advanced filtering options to zoom in on specific constraints.
Call Records: Shows all incoming and outgoing phone activities on the application server.
Reporting Logs. There are two types of reporting logs:
Audit Log. The audit log is a historical log of application server cluster configurations. The audit log tracks all configuration changes made to the system.
Port Usage Logs. Port Usage logs are created and saved daily on the application server in comma-separated value (.csv) format.
Diagnostics Results. These are the results generated by the application server diagnostics. All diagnostics results for a given day are stored in a single log file.
Call Logs. The call logs provide traces of individual calls for application tuning.