New Caller Application field descriptions

These fields define the caller application container.

Name	Description
Name	The name of the caller application.
Mailbox number	The mailbox number for the user account associated with the caller application. All mailbox numbers for user accounts must be unique. However, the mailbox number does not have to match the extension.
Include in Auto Attendant Directory	Whether you want to make the caller application accessible through the Auto Attendant directory. If yes, complete the Pronounceable name field if the name can be pronounced in different ways.
Extension	The extension that callers dial to reach the caller application. The extension must be unique.
Additional extensions	Any additional extensions that you want to associate with the caller application. Examples of when to enter additional extensions: When multiple DID numbers access the caller application. When a caller application migrates from a legacy phone system and the internal directory supports both the old and the new extensions.
Site	The location of the telephony server to which the caller application belongs. In a multisite configuration, the drop-down list displays all sites in the system.
Pronounceable name	If a user or info mailbox has a name that might be pronounced in different ways, spell the name as you would pronounce the name. For example, spell Dan DuBois as `Dan Doobwah`. This entry may reduce the number of attempts the Speech Recognition feature makes to match a spoken name to the name in the Auto Attendant directory. You can also enter an alternative name. For example, if the original name for the caller application is Customer Support, you can enter Technical Support in this field. The speech engine will recognize both the names.