Running application server diagnostics

From the Diagnostics (Application) Web page, you can run one or more diagnostics tests to evaluate the various components of the application server. For some tests, you need to specify additional parameters before running the test. All test results display the local time of the client machine where the diagnostics test is being executed.

Procedure

On the Administration menu, click Messaging > Diagnostics > Diagnostics (Application).
Select a test or all tests from the Select the test(s) to run drop-down field.
Depending on the test selected, the system displays the additional fields.
Enter the appropriate field values for the associated test to be run.
Click Run Tests.
The system displays either the test results or errors in the Results section of the page.
Click Download Results if you want to download and save the results.

Next Steps

You can download the diagnostics logs of all the diagnostics run on the application server. To download the logs, go to Messaging > Logs > Diagnostics Results (Application). For more information, see Accessing diagnostics results.