Shutting down the application server as an emergency plan

About this task

NoteNote

Do not perform the following steps if your only purpose is to reroute traffic to other application servers while a specific application server is being restarted.

Procedure

  1. Remove the specific application server from the topology. Perform this action on the storage server.

    For more information, see Topology field descriptions.

    Once your remove the application server, the system automatically updates the provisioning file.

  2. Remove the specific application server from the cluster configuration. You need to perform this on all application servers.

    For more information, see Changing the configuration of a cluster.

    If you used the application server that you removed earlier to send MWI requests, then the Messaging system selects a different application server based on the updated provisioning file.

    NoteNote

    Avaya has not verified manual editing of the provisioning file and hence you should not perform the same.

    If you remove the specific application server from the cluster configuration, sync cache exceptions will not occur.