Multiple rows of DIMMs in a branch are identified as failing

Troubleshooting steps

About this task

Procedure

  1. Reseat the DIMMs.
  2. Restart the server.
  3. Remove the lowest numbered DIMM pair of those that are identified and replace it with an identical pair of known good DIMMs. Then, restart the server.
  4. Repeat Step 3 as necessary. If the failures continue after all identified pairs are replaced, go to step 8.
  5. Return the removed DIMMs, one pair at a time, to their original connectors. Restart the server after each pair, until a pair fails.
  6. Replace each DIMM in the failed pair with an identical known good DIMM. Restart the server after each DIMM.
  7. Replace the failed DIMM. Repeat steps 5 and 6 until you have tested all removed DIMMs.
  8. Replace the lowest numbered DIMM pair of those identified. Then, restart the server.
  9. Repeat Step 8 as necessary.