A newly installed hard disk drive is not recognized

Troubleshooting steps

Check the amber status LED for the hard disk drive.
If the LED lights up, remove the drive from the bay, wait 45 seconds, and reinsert the drive. Make sure that the drive assembly connects to the hard disk drive backplane.
Check the green activity LED and the amber status LED for the hard disk drive:
- If the green activity LED flashes and the amber status LED does not light up, the drive is recognized by the RAID controller and is working correctly.
- If the green activity LED flashes and the amber status LED flashes slowly, the drive is recognized by the RAID controller and is rebuilding.
- If neither LED lights up or flashes, check the hard disk drive backplane (go to next step).
- If the green activity LED flashes and the amber status LED lights up, replace the drive. If the activity of the LEDs remains the same, go to the next step. If the activity of the LEDs changes, return to step 1.
If the application provides information about the RAID status, access that information.
Connect a customer-provided keyboard, mouse, and monitor to the server and check the application syslog for errors.