Upgrading the System Platform

Procedure

  1. Log on to the System Platform Web Console.
  2. Click Server Management > Platform Upgrade.

    The system displays the Platform Upgrade page.

  3. From the Upgrade Platform From drop-down list, select the medium to search for the System Platform image files for the platform upgrade. The system searches for an upgrade description file that has a .ovf extension. The following table lists the available options.
    If you select then
    Avaya Downloads (PLDS) provide SSO Login and SSO Password and then click Search.
    HTTP specify the Platform Upgrade URL and click Search.

    If the upgrade files are located in a different server, configure a proxy depending on your network. Click Configure Proxy to specify a proxy server if required.
    SP Server specify the Platform Upgrade URL to download the platform upgrade files located in the /vsp-template directory in the Console Domain of the System Platform server and click Search.
    SP CD/DVD click Search.
    SP USB Disk click Search.

    For more information, see Platform upgrade field descriptions.

  4. Select the appropriate description file for the platform upgrade, and then click Select.

    The system displays the version and additional information for the current and the new platform (System Domain and Console Domain) on the Platform Upgrade page.

    ImportantImportant

    As part of the upgrade process, the System Domain and Console Domain are rebooted, and consequently, Messaging will be rebooted. During the platform upgrade process, all operations on the System Platform Web Console are blocked. All links (including menu items) are disabled until the system is booted up into the new platform for you to commit or rollback the upgrade.

  5. On the Platform Upgrade page, click Upgrade.

    A dialog box appears to confirm that the template has been qualified for the platform version that you are about to upgrade and both System Domain and System Platform Web Console will reboot on completing the upgrade

  6. In the dialog box, click OK to confirm the upgrade.

    The upgrade process starts and the system displays the Platform Upgrade workflow status page.

    During the upgrade process, the System Domain (Domain-0) and the Console Domain are rebooted. Therefore, the Platform Upgrade workflow status page does not show any updates until it reboots in the new Console Domain. After the Web Console is rebooted, the system automatically redirects you to the login page. The upgrade process takes approximately 20 minutes.

  7. Log on to the System Platform Web Console.

    You can view the time remaining for Auto Rollback of the Platform Upgrade on the Commit or Rollback platform upgrade page. You can also check the Web Console to ensure that the upgrade process is running alright.

  8. On the Commit or Rollback platform upgrade page, do one of the following:

    • Click Commit to continue the upgrade process by committing to the newly-upgraded platform.

      You are allowed a 4-hour period to log in to the System Platform Web Console. If you do not login during this period, the system will reboot using the previous release of System Platform. If a user logs in to System Platform Web Console within the 4-hour period, the user can be sure that System Platform is reachable and the timer is cancelled. However, you still need to verify and commit the upgrade.

    • Click Rollback to cancel the upgrade process and go back to the previous version of the software.

Next Steps

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August 1, 2012
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