Avaya Aura® Messaging provides a range of options for sending, receiving, and managing voice messages. The feature set available to individual users is controlled by licensing and Class of Service definitions. You can interact with Messaging through the traditional telephone user interface (TUI) from any phone, from the desktop through Microsoft Outlook or a Zimbra e-mail application, or through a Web based e-mail client, or mobile phone application. A Message Waiting Indicator on the phone device can alert you to new messages. Using the configurable Notify Me feature, you can receive notifications of new messages by e-mail, text message, or a telephone call. Messaging also supports e-mail-based pager notifications through SMTP. The current release of Messaging does not support numeric pager notifications. For calls that go unanswered, you can use the Reach Me feature to forward calls to up to three numbers, rung sequentially, according to a schedule you specify. A basic speech Auto Attendant provides outside callers the option to simply say the name of the person present in the Messaging directory that the callers want to reach.
Several Avaya products enhance the Messaging feature set. With Avaya one-X® Speech, you can gain speech access to your voice messages, calling capabilities, enterprise contact directories, and to your e-mail and calendar. Using Avaya one-X® Communicator, you can reach Avaya Aura® Messaging voice messages on your desktop. Using Avaya one-X® Mobile, you can interact with your voice messages through an application on your mobile phone.