Send a reply message.
Call the user who left the message.
Generate an e-mail response to the message if the user has enabled Notify Me.
Administers dial rules for local users.
Sets up the mapping tables that enable your local system to recognize remote users.
Coordinates remote updates with the administrators of remote systems.
Dial rules determine how local users can respond to messages from callers. Different rules apply to remote users and to callers who are not members of your organization. For example, local users may be able to return a call from a remote user by replying to a Call Answer message but local users must dial the telephone number of the other caller.
Your local Messaging system needs to identify remote users so that the Messaging system can apply dial rules correctly and retrieve directory information about the user.
For more information on dial rules, see Defining dial rules.
Use the mapping tables to enable your local system to send messages from a local user to a remote extension. The mapping tables are used to convert the telephony server extensions or network addresses of remote users to telephone numbers that your local system can recognize. These telephone numbers are then shared between all messaging systems in your voice mail network.
These messaging systems use the telephone numbers to identify the callers over the network. For example, when a local user receives a call from a remote user, the system uses the telephone number to retrieve information regarding the caller.
You can create mapping tables when you add a network server to your system. See Adding a network server.
Your local system maintains a list of remote users. Remote updates keep this list up to date.
As the administrator of your local system, you need to ensure that the administrator for each remote system in your voice mail network agrees to allow remote updates from your local system. You then need to update the list of remote users that is on your local system regularly.
For more information, see Remote updates.