| Name | Description |
|---|---|
| User Properties | |
| First name | The first name of the user. There is no default value. |
| Last name | The last name of the user. There is no default value. |
| Display name | The name that Messaging displays during communications. |
| ASCII name | The ASCII name of the user. |
| Storage destination | The storage destination for your messages. Options are:
|
| Exchange Properties or Zimbra Properties | |
| Exchange email address | The Exchange e-mail address.
The system does not display this field, if the current message storage destination is Avaya Message Store or Zimbra. |
| Zimbra email address | The Zimbra e-mail address.
The system does not display this field, if the current message storage destination is Avaya Message Store or Microsoft Exchange. |
| Exchange server FQDN | The FQDN for Microsoft Exchange.
The system does not display this field, if the current message storage destination is Avaya Message Store or Zimbra. If the Use Autodiscover service check box is selected on the Storage Destinations Web page, then this field cannot be edited. Once you click Save, the system populates this field. |
| Site | The name of the site on which the user is a member. |
| Mailbox number | The mailbox number for the user. All mailbox numbers must be unique. |
| Internal Identifier | The internal identifier of the user. This field only displays if you are editing an existing user. |
| Numeric address | The unique identifier for the user. |
| Extension | The telephone extension of the user. The length of the extension must match the length that is set for the site.
Typically, the extension is unique. However, if the extension is shared with another user, Messaging presents the name of both the users and prompts callers to select the desired mailbox. |
| Include in Auto Attendant directory | Adds the user to the Auto Attendant directory. |
| Additional extensions | Additional extensions that roll over to the same voice messaging mailbox. Additional extensions are often defined when a mailbox migrates from a legacy phone system, for example, when both the old and the new extension need to be maintained in the internal directory. |
| Class of Service | The Class of Service (CoS) for the user. Select the CoS from the drop-down list. The CoS controls user access to features and provides general settings, such as mailbox size. |
| Notify Me email | This field is only available for users who are in a CoS that is fax enabled.
Use Notify Me email to manage the e-mail address when the fax receiving method is set to Receive and forward to email in the System Parameters Web page. If the e-mail address is not valid or is unreachable, then the fax message is sent to a mailbox that is managed by the administrator. |
| Pronounceable name | The name of a user, info mailbox, or distribution list may not follow the pronunciation rules of the primary language for your system. To increase the likelihood of the Speech Recognition feature recognizing the name, spell the name as you would pronounce it.
For example, if the primary language of your system is English, spell Dan DuBois Dan Doobwah. You can also enter an alternative name for the user. For example, William Bell may also be known as Bill Bell. If you enter William in the First name field, Bell in the Last name field, and Bill Bell in the Pronounceable name field, the speech engine will recognize both William Bell and Bill Bell. |
| MWI enabled | To enable the message waiting indicator (MWI) light feature. Typically, select
This field overrules the MWI setting defined by the CoS to which the user is associated. |
| Miscellaneous 1 | Additional information about the user.
The value in this field is not present elsewhere in the Messaging system, other than being visible on this SMI page. |
| Miscellaneous 2 | Additional information about the user.
The value in this field is not present elsewhere in the Messaging system, other than being visible on this SMI page. |
| New password | The password the user must use to log in to the Messaging mailbox.
Passwords cannot match the voice mail mailbox number, cannot be sequential numbers, and cannot contain the mailbox number. If you leave this field blank for an existing user, the password does not change. |
| Confirm password | Confirmation of the New Password. Complete this field only if you are adding a new password or changing an existing password. |
| User must change voice messaging password at next logon | To force users to change their passwords the next time they call in to their voice mailboxes.
By default, Messaging requires that new users change their temporary passwords when they log in to their mailbox for the first time. |
| Voice messaging password expired | To allow the continued use of an expired user password. If a user password expires, the Messaging enables this option.
Clear the check box to allow the user to continue using the password. |
| Locked out from voice messaging | To lock the user out of the system. Messaging automatically locks the system when the user fails to enter proper log-in credentials after a certain number of consecutive failed attempts. The Lock out users after field on the System Policies Web page determines the number of allowable consecutive failed attempts.
Clear the check box to give the user access to the system. |
| Advanced Tasks | |
| Reset the message waiting indicator for extension | Click Reset to reset the Message Waiting Indicator (MWI) for the user extension.
For an Exchange user, the Reset button is used to:
For an Avaya Message Store and Zimbra user, the Reset button only resets the MWI. |