VM MSGING_FS 1

Description:

The messaging data space that the software is using reached 80% capacity. The system automatically resolves this alarm when the space usage drops below 75%. If the space usage does not decrease, this alarm can escalate to a VM MSGING_FS 0 alarm.

Severity: Warning

Repair procedure

After performing each step, check for resolved alarms to see if you have freed enough space.

Procedure

Decrease the maximum number of activity log entries:
1. Log in to the Avaya Aura Messaging Web page.
2. Under Messaging System (Storage), select User Activity Log Configuration. The system displays the User Activity Log Configuration page.
3. Decrease the number in the Maximum Number of Activity Log Entries field.
4. Click Save.
Ask subscribers to delete unneeded messages. Use the Broadcast Messages feature to inform your subscribers.
Reduce message retention time:
1. Log in to the Avaya Aura Messaging Web page.
2. Under Messaging System (Storage), select Class of Service.
3. Select the most commonly used Class of Service from the Class of Service drop-down list box.
4. Decrease the days retention in the Message Retention section.
5. Click Save.
If the alarm is still active, contact your remote support center. See contact your remote support center.