| Name | Description |
|---|---|
| First name | The first name of the info mailbox to be added or modified. There is no default value. |
| Last name | The last name of the info mailbox to be added or modified. |
| Display name | The display name of the info mailbox. The name that Messaging displays during communications. |
| Site | The name of the site for which the info mailbox is a member.
For more information about sites, see Setting site properties for the first time. |
| Mailbox number | The mailbox number for the info mailbox. All mailbox numbers must be unique. |
| Internal Identifier | The e-mail address of the info mailbox. This field only displays if you are editing an existing user. |
| Extension | The telephone extension of the user. The length of the extension must match the length that is set for the site. For more information, see Sites field descriptions. |
| Include in Auto Attendant directory | Adds the mailbox to the Auto Attendant directory. |
| Additional Extensions | Additional extensions that roll over to the same voice messaging mailbox. Additional extensions are often defined when a mailbox migrates from a legacy phone system, for example, when both the old and the new extensions need to be maintained in the internal directory. |
| Class of Service | The Class of Service (CoS) for the info mailbox, typically Info Mailbox. The CoS controls user access to features and provides general settings, such as mailbox size.
For more information, see Class of Service overview. |
| Pronounceable name | The name of an info mailbox may not follow the pronunciation rules of the primary language for your system. To increase the likelihood of the Speech Recognition feature recognizing the name, spell the name as you would pronounce the name.
For example, if the primary language of your system is English, spell Dan DuBois Dan Doobwah. You can also enter an alternative name for the mailbox. For example, if you enter Hours in the Last name field, and Business hours in the Pronounceable name field, the speech engine will recognize both names. |
| After the Greeting Plays | The action Messaging takes after playing the greeting. The options are:
|
| New password | The password the user must use to log in to the Messaging mailbox.
If you leave this field blank for an existing info mailbox, the password does not change. |
| Confirm password | Confirmation of the New Password. You only need to complete this field if you are adding a new password or changing an existing password. |
| User must change voice messaging password at next logon | To force users to change their passwords the next time the users call in to the info mailbox.
By default, Messaging requires that new users change their temporary passwords when the users log in to their mailbox for the first time. |
| Voice messaging password expired | To allow the continued use of an expired user password. If a user password expires, Messaging enables this option.
Clear the check box to allow the user to continue using the password. |
| Locked out from voice messaging | To lock the user out of the system. Messaging automatically locks the system when the user fails to enter proper log-in credentials after a certain number of consecutive failed attempts. The Lock out users after field on the System Policies Web page determines the number of allowable consecutive failed attempts.
Clear the check box to give the user access to the system. |