The Authentication File Web page provides information about the Avaya authentication file currently installed on the system. The authentication file is installed through the System Platform console domain.
This file contains the logons and passwords Avaya services personnel use to access the Avaya server. Avaya services personnel update this file regularly if you have a maintenance contract.
Note A valid authentication file must be present on every Avaya server, or all access to Messaging software from any logon is blocked.
The authentication (password) file is created on an Avaya services support system and downloaded to the Avaya server. The file can only be changed using this support system. To change authentication information, the entire file must be replaced.
If the authentication file is missing or corrupted, all logins to the Avaya server are denied. This does not prevent the Avaya call-processing software from running, but blocks further administration until a new authentication file is installed through the System Platform console domain.
To access the authentication file, on the Administration menu, click .
The Authentication File Web page displays the content of the authentication file currently installed on the system. If no authentication file is installed, the system displays an error message that the system cannot display the authentication file information.