System Parameters field descriptions

Name	Description
Voice Messages
Include caller ID in subject line	The options are: `Enabled` (default): Includes the caller ID in the subject line of voice messages. `Disabled`: Excludes the caller ID in the subject line. Select `Disabled` only when the telephony server integration does not support caller ID.
Intro text in subject line of original messages	The textual prefixes to the subject line of voice messages. The type of prefix that the system uses depends on the message context: Original messages Message replies Forwarded messages The text content is the caller ID and contact name.
Intro text in subject line of message replies
Intro text in subject line of forwarded messages
Call Sender
For internal calls, a call attempt times out after	The number of seconds that elapse before the telephony server sends an internal call that was initiated from Call Sender to voice mail. The default is 16 seconds. This value should be less than the time taken by a call to a local extension to roll over to voice mail in RNA. If the time out value is configured at the system level on the telephony server, you will be able to check your telephony server for a typical setting.
For external calls, a call attempt times out after	The number of seconds that elapse before the telephony server sends an external call that was initiated from Call Sender to voice mail. The default is 45 seconds. During Call Sender initiated calls, to avoid a call going to voice mail, the time out value for Call Sender should be lower than the time taken by a call to an external telephone number to roll over to voice mail in RNA cases.
Maximum duration of a Call Sender initiated call	The maximum duration of a call, in seconds, when placing a call using Call Sender. The default is 10800 seconds (3 hours).
Recording Times
Maximum voice message length	The maximum time for a message recording measured in seconds. The default is 1200 seconds, that is, 20 minutes. The maximum value you can enter is 4500 seconds, that is, 75 minutes.
End-of-recording silence	The seconds of silence that indicate the end of recording. The default is 4 seconds.
VoIP DTMF cut-off time	For VoIP integrations only, the number of milliseconds to cut off at the end of a recording that has been terminated by DTMF. The default is 150 milliseconds.
Play on Phone
Time out (on no answer) after	If a Play on Phone call is not answered in the specified time, in milliseconds, the system terminates the call. Choose a duration that is one ring less than the number of rings for call forwarding defined on the telephony server. The default is 16000 milliseconds.
Reach Me
Number of seconds per ring for “Reach Me”	For the Reach Me feature, the number of seconds a ring is presumed to take when calculating how long to wait before timing out. The default is 5 seconds. You can manage how your incoming calls are forwarded using the Reach Me configuration options.
Ringback Timeouts
First ringback timeout	The time to wait, in milliseconds, for first ringback to occur. The default is 15000 milliseconds.
Ringback timeout	The time to wait, in milliseconds, for the ringback to end. The default is 7000 milliseconds.
Nightly Maintenance
Maintenance time	The scheduled time for nightly maintenance of each application server. During maintenance time, the local directory cache in the application server is refreshed with a fresh copy of the directory cache.
Caller Access to System Main Menu
Allow callers to reach the system main menu	Allow a caller to leave a call answering session by pressing * and gain access to the system main menu, from where other mailboxes can be reached. Options are: yes no The default is yes. The value set in this field is only applicable to users with the Aria TUI.
Caller Security Bypass	If the value specified in the Allow callers to reach the system main menu field is yes and the called extension matches the value specified in the Caller Security Bypass field, the TUI will route the caller to the system main menu. If there is no extension configured, the TUI will validate the called number and if the called number doesn't match to any user mailbox number, the TUI will hang up the call without playing back any prompt to the caller.
Fax
Fax receiving	The fax method to use for receiving an incoming fax. Options are: Detect and transfer to fax server: If the recipient user belongs to a CoS that allows fax, then the user receives the fax through the user fax server account. Receive and forward to email: If the recipient user belongs to a CoS that allows fax, then the fax is received in the inbox of the configured e-mail address.
Fax detection time-out	The duration (in milliseconds) the application server listens to possible fax tones after accepting a call. The default is 20000.
Intro text in subject line of Fax messages	The text that is present in the subject line of fax messages. This field is available only if you select the Fax receiving option as Receive and forward to email.
Fax recording format	The format for the fax recording. The options are: PDF (Portable Document Format): When an incoming fax is recorded and sent to a user, then the attached fax message is a PDF file. You can use the Adobe PDF viewer or any other supported programs to view the attached file. The default format is PDF. TIFF (Tagged Image File Format): When an incoming fax is recorded and sent to a user, then the attached fax message is a TIFF file. You can use the Windows Picture and Fax Viewer or any other supported programs to view the attached file. This field is available only if you select the Fax receiving option as Receive and forward to email.
Fax Server pilot number	The number, generally, a hunt group number, of the third-party fax server to which faxes should be forwarded, for example, 6300. This field is available only if you select the Fax receiving option as Detect and transfer to fax server.
Destination identification during transfer	Fax recipient identification user property defining either a mailbox or a primary extension. The default is Mailbox. This field is available only if you select the Fax receiving option as Detect and transfer to fax server.
DTMF following destination identification	Can be empty (), asterisk (*), or hash (#). The default is empty. This field is available only if you select the Fax receiving option as Detect and transfer to fax server.