Configuring your email client (Outlook)

Messaging supports the following message stores:

Avaya message store
Exchange server

For voice message access, Outlook can be used with the Avaya Message Store or with Exchange server. The procedure for configuring Outlook in each of these cases differs as follows:

Outlook with Avaya Message Store: In this case, you need to set up an IMAP email account in Outlook to begin using voice messages.
The procedures for configuring Outlook 2010, Outlook 2007, and Outlook 2003 with Avaya message store are listed here:
Outlook with Exchange server as message store: You can directly use your designated email account in Outlook without any additional configuration in order to access voice messages