Adding mobile operators

If you allow users to receive text messages or pages on a mobile device, you must provide the address of the mail gateway for each mobile operator that your users might have.

The website for each mobile operator usually provides information about the mail gateway. Other websites provide a worldwide list of mobile operators that contains this information. Avaya does not guarantee the accuracy or completeness of the information on these websites. You must verify the information.

NoteNote

Some mobile operators only provide this functionality as a part of a premium service package.

Before you begin

Obtain the address of the mail gateway for each mobile operator that you plan to support.

Procedure

  1. On the Administration menu, click Messaging > Messaging System (Storage) > Class of Service.
  2. In the Notifications area of the Class of Service Web page, set the Allow text message (or page) notification field to Yes.

    Messaging supports only email based (SMTP) pager and cellular notifications.

  3. Click the Mobile Operators link.
  4. Enter the appropriate information in the Mobile Operators Definitions for Text Message Notifications area.

    For more information, see Mobile Operators field descriptions.

  5. Click Save.

    The system saves the mobile definitions.

Next Steps

Test the mail gateway for each mobile operator that you plan to support. See Testing mail gateways.