Backing up application files

When your Messaging topology includes more than one application role for a specific site, you must configure all application roles that support the site identically. To ensure this, back up the first server you configure and then copy the server files to subsequent application servers.

If your topology includes multiple sites, the sites will have different settings. For example, different dial plans. Therefore, do not restore backed-up files from one site to servers that support a different site.

The time taken for backup will vary depending on the amount of data.

Before you begin

Before backing up the application role, ensure that:
  • You obtain login credentials to a FTP server for storing the application backup data.

  • You have completed all administration tasks for the first or only application role. See Initial administration checklist for application roles.

  • Messaging is not running.

  • Messaging is not running.

Procedure

  1. On the Administration menu, click Server (Maintenance) > Data Backup/Restore > Backup Now.

    The system displays the Backup Now Web page.

  2. In the Data Sets area, select Specify Data Sets.
  3. Select the Messaging check box, and then select Messaging Application.
  4. In the Backup Method area, select Network Device and then choose a location for the backed-up files by completing the following fields:
    • Method: Select one of the following methods from Secure Copy Protocol (SCP), File Transfer Protocol (FTP), and Secure File Transfer Protocol (SFTP).

    • User Name

    • Password

    • Host Name: Enter the host name or IP address.

    • Directory: Enter the full directory path where your backup will be stored.

    For more information, see Backup Now field descriptions.

    You will need this information when you restore the data set to other servers.

  5. Click Start Backup.

    The system starts the data backup.

Next Steps

Restore the backed-up data set on to all additional application servers for the site. See Restoring application files.