System displays an error while performing a backup

When you start the backup process, the system displays an error message stating that Messaging cannot find few files.

Troubleshooting steps

Check whether you are using a Network Time Protocol (NTP) or Point-to-Point Protocol (PPP) server.

The system displays the error message if you do not use the NTP or PPP server.

Tip

Use the cat os_ds.conf command to view the files that the Messaging system backs up.