Business hours
Off hours
Holidays
An On Answer welcome greeting that the caller hears when the system first answers a call.
An Instruction prompt that defines the menu actions.
Up to 10 DTMF key entries that act upon the menu actions defined by the Instruction prompt.
Caller Applications Editor guides you through the On Answer and Instruction prompts. However, you must create the logic for the DTMF key entries. Use the built-in flexibility of the key assignments to design custom menus that meet your specific needs. You must create the key presses and the key sequence.
A Business Hours menu has a set of prompts and DTMF key entries. An Off Hours menu is typically much simpler and can include only an On Answer prompt that explains that business is closed. However, Caller Applications Editor provides the same set of options and the same degree of flexibility for both types of menus.