Checking the SAL Gateway health

Procedure

Log on to the System Platform Web Console. For more information, see Logging in to the System Platform Web Console.
Click Server Management > SAL Gateway Management.
The system displays the SAL Gateway Management page.
On the SAL Gateway Management page, click Enable SAL Gateway.
On the SAL Gateway Management page, click the Launch SAL Gateway Management Portal link.
The system displays the SAL Gateway page in a new window.
On the SAL Gateway page, enter the authorized user ID and password to log in.
In the navigation pane of SAL Gateway page, Administration > Service Control & Status.
The Gateway Service Control window opens.
On the Gateway Service Control page, click Check Health for the Gateway.
This action performs a final check for proper SAL Gateway operation and communication with Avaya remote servers.

Update System Platform with the latest approved patches and service packs. Ensure that these patches and service packs are verified for use with Messaging. You can download the latest patches from the Avaya support Web site. Go to https://support.avaya.com/Products/P0792.

For information on the latest patches, see Avaya Aura® Messaging Release Notes available on the Avaya support Web site, https://support.avaya.com/Products/P0792.
Upgrade the Messaging system.