Use the following checklist as a guide to switch service to the backup Messaging system with duplicated application servers.
Complete the tasks in the following sequence:
| Task | Server or System | Required action | |
|---|---|---|---|
| 1 | Disable Mirror.
For more information, see the Mutare Software product documentation. |
Message Mirror Admin interface | |
| 2 | Configure the primary storage server as inactive.
Note Perform this step only if the primary storage server is accessible. |
||
| 2a | Configure the primary storage server as a backup server.
For more information, see Changing the storage server role. |
Primary storage server | From the Role of the Server heading, select Backup.
Note The system prevents MWIs and LDAP updates to all application servers after you make storage server as backup server. |
| 2b | Set up storage server networking with remote Messaging systems.
Fore more information, see Setting up remote updates. |
Primary storage server |
|
| 2c | Stop Messaging.
For more information, see Stopping Messaging. |
Primary storage server | |
| 3 | Change the AxC address.
You must change the AxC IP address to point to the new primary storage server so that:
For more information, see Changing the AxC IP address. |
Primary application server. | In the AxC IP address field, enter the IP address of the new primary storage server. |
| 4 | Configure the backup storage server as active. | ||
| 4a | Configure the backup storage server as a primary server.
For more information, see Changing the storage server role. |
Backup storage server | From the Role of the Server heading, select Primary.
Note The system prevents MWIs and LDAP updates to all application servers after you make storage server as backup server. |
| 4b | Set up storage server networking with remote messaging systems.
For more information, see Setting up remote updates. |
Backup storage server |
|
| 4c | Stop Messaging.
For more information, see Stopping Messaging. |
Backup storage server | |
| 4d | Start Messaging.
For more information, see Starting Messaging. |
Backup storage server | |
| 5 | Reload User List and Global Address List. | Backup application server |
|
| 6 | Remove all active application server trunk groups.
For more information, see switch configuration notes. |
||
| 7 | Add all backup application server trunk groups
For more information, see switch configuration notes. |
||
| 8 | Run test to ensure that all offline messages are delivered to the new primary storage server.
For more information, see Running application server diagnostics. |
Primary application server |
|
| 9 | Change the AxC address.
Note You must change the AxC IP address to point to the previous primary storage server. For more information, see Changing the AxC IP address. |
Primary application server | In the AxC IP address field, enter the IP address of the primary storage server. |
| 10 | Configure remote Messaging systems. | ||
| 10a | Delete the primary storage server. | Remote system |
|
| 10b | Run network data audit.
For more information, see Performing the voice messaging database audit. |
Remote system | Click Start Network Data Audit (Machine Translations, Network Translations, Network Data). |
| 10c | Set up storage server networking with remote messaging systems.
For more information, see Setting up remote updates. |
Remote system |
|
| 10d | Request update for the backup storage server.
For more information, see Running a remote update manually. |
Remote system | On the Request Remote Update Web page, select the backup storage server from the drop-down list. |