Use the following checklist as a guide to switch service to the backup Messaging system with shared application servers.
Complete the tasks in the following sequence:
| Task | Server or System | Required action | |
|---|---|---|---|
| 1 | Disable Mirror.
For more information, see the Mutare Software product documentation. |
Message Mirror Admin interface | |
| 2 | Configure the primary storage server as inactive.
Note Perform this step only if the primary storage server is accessible. |
||
| 2a | Configure the primary storage server as a backup server.
For more information, see Changing the storage server role. |
Primary storage server |
|
| 2b | Set up storage server networking with remote Messaging systems.
Fore more information, see Setting up remote updates. |
Primary storage server |
|
| 2c | Stop Messaging.
For more information, see Stopping Messaging. |
Primary storage server | |
| 3 | Change the AxC address.
You must change the AxC IP address to point to the new primary storage server so that:
For more information, see Changing the AxC IP address. |
Application server. | In the AxC IP address field, enter the IP address of the new primary storage server. |
| 4 | Configure the backup storage server as active. | ||
| 4a | Configure the backup storage server as a primary server.
For more information, see Changing the storage server role. |
Backup storage server |
|
| 4b | Set up storage server networking with remote messaging systems.
For more information, see Setting up remote updates. |
Backup storage server |
|
| 4c | Stop Messaging.
For more information, see Stopping Messaging. |
Backup storage server | |
| 4d | Start Messaging.
For more information, see Starting Messaging. |
Backup storage server | |
| 5 | Reload application server cache. | ||
| 5a | Clear greetings from ADCS cache. | Application server |
|
| 5b | Reload User List and Global Address List. | Application server |
|
| 6 | Configure remote Messaging systems. | ||
| 6a | Delete the primary storage server. | Remote system |
|
| 6b | Run network data audit.
For more information, see Performing the voice messaging database audit. |
Remote system | Click Start Network Data Audit (Machine Translations, Network Translations, Network Data). |
| 6c | Set up storage server networking with remote messaging systems.
For more information, see Setting up remote updates. |
Remote system |
|
| 6d | Request update for the backup storage server.
For more information, see Running a remote update manually. |
Remote system | On the Request Remote Update Web page, select the backup storage server from the drop-down list. |