|
Task | References | Applicable for | Notes | |
|---|---|---|---|---|---|
| Storage server | Application server | ||||
| Gather pre-upgrade data. | See Pre-upgrade data gathering. | Yes | |||
| Obtain System Platform and Messaging software. | For more information, see the Software download section of Implementing Avaya Aura ® Messaging. | Yes | |||
| Pre-upgrade tasks | |||||
| Verify the version of System Platform. | See Verifying the version of System Platform. | Yes | |||
| Verify that there are no active alarms in the system. | See
|
Yes | |||
| Record the dial plan data. | See Recording the dial plan configuration data. | Yes | No | ||
| Record the operator (live attendant) properties. | See Recording the operator (live attendant) properties. | Yes | No | ||
| Record the currently installed language packs. | See Recording the installed language packs. | No | Yes | ||
| Delete the application server cache. | See Deleting the application server cache. | No | Yes | ||
| Reassign Cdom and SAL Gateway IP addresses. | Yes | ||||
Upgrade tasks
 Important You must upgrade the storage server first, then upgrade application servers. |
|||||
| Backup the System Platform configuration information. | See Backing up System Platform. | Yes | |||
| Backup Messaging system files and application files. | See Backing up system files. | Yes | |||
| Upgrade the System Platform software. | See Upgrading System Platform. | Yes | |||
| Install the latest System Platform patches. | See Patch installation overview. | Yes | |||
| Upgrade the Messaging software. | See Upgrading the Messaging system. | Yes | |||
| Install the latest Communication Manager patches. | See Patch installation overview. | Yes | |||
| Install the latest Messaging patches. | See Patch installation overview. | Yes | |||
| Install language pack | See Installing language pack. | No | Yes | ||
| Migrate the dial plan data. | See Migrating dial plan data. | Yes | No | ||
| Set operator (live attendant) properties. | See Setting operator (live attendant) properties. | Yes | No | ||
| Reload application server cache. | See Reloading application server cache. | No | Yes | ||
| Install the voice message form. | See Installing the voice message form. | No | Yes | ||
| Upgrade additional application servers. | NA | Yes | |||
| Perform basic call answer and Messaging functions. | See Basic call answer and Messaging functions verification checklist. | Yes | |||