Collecting the system log files

Use this page to download log files for the application server system. You can download the log files for the last hour or for a time duration that is specific.

Procedure

  1. On the Administration menu, click Messaging > Logs > Collect System Log Files.
  2. For Date Interval, select one of the following:
    • Last Hour

    • Specific and provide Start date, End date, and Time

  3. Click Download.

    The system prompts you to download the zipped log file.

  4. Save the system log file to a location of your choice.