Note If you have upgraded the Messaging system, you must perform this task to reinstall the language packs that you installed prior to the upgrade. You must have recorded these language pack names during the upgrade process as specified in the Upgrading Avaya Aura® Messaging document.
User Preferences
The telephony user interface (TUI)
Name playback
TTY
Important If your deployment includes more than one server in the application role, you must configure languages on every application server. See Initial administration checklist for application roles for information about which procedures are to be done manually on the server and which are done automatically through the backup and restore process.
Before you begin
If you are administering the first or the only application role, you must first complete the Enabling fax procedure.
About this task
You must install the standard prompts language pack. Rapid prompts language pack is optional and is currently only available in US English for Aria TUI. Standard prompts provide more detailed information than rapid prompts. Rapid prompts help the user save time because these prompts are much shorter. Hence, rapid prompts are for users familiar with the TUI capabilities.
If you setup rapid prompts on your system, the end user can view the rapid prompts check box on the My Phone Web page in User Preferences.
Messaging offers the Audix® TUI, which provides support for TTY users.
Important You cannot uninstall a language pack. However, if you need support with language packs, contact Avaya Services.
Procedure
- On the Administration menu, click .
- In the Add Language Pack field, click Choose File and navigate to the location of the language packs that you want to add to this application server.
- Click Open.
- Click Upload.
For more information, see Languages field descriptions.
Note When you add a language pack, the system drops all active calls. Additionally, the Messaging system will be unavailable for some time.
- Click Apply.
The system saves the language packs that you added.
- After you install all the language packs, reload the user list and the global address list.
For more information, see Loading lists.
Next Steps
If you are administering the first or the only application role for a site, see Changing the AxC IP address.
If you are administering additional application servers that support the same site as the first server, see Restoring application files.