Creating a shadow mailbox

ELA distributes messages through a shadow mailbox. Use a configured shadow mailbox to block recipients from replying to ELA senders or distribution lists.

Procedure

On the Administration menu, click Messaging > Messaging System (Storage) > User Management.
In the Add a new user area, click Add.
Leave the First name field blank.
Enter a descriptive name in the Last name field.
For example, shadow_do_not_reply.
Enter a Mailbox number.
Enter an Extension.
The extension must match the entry in the Mailbox number field.
Enter a password in the New password field.
Confirm the password in the Confirm password field.
Click Save.
For more information on the fields, see User Management > Properties field descriptions.

Next Steps

Configure the shadow mailbox on the System Mailboxes Web page.