About this task
Warning Deleting the cache also deletes the system broadcast messages.
Procedure
- Log on to the Messaging System Management Interface. For more information, see Logging in to Messaging.
- On the Administration menu, click .
- To initiate a shutdown, click Stop.
The system delays the shutdown until all calls are completed. However, after three minutes the system ends all calls that remain active.
The Stop Messaging Software Web page refreshes periodically during the shutdown routine and displays a brief status message after Stop Messaging info.
Once the Messaging software stops completely, the system displays the Stop of Messaging completed message.
- Click OK.
- On the Administration menu, click .
- From the General heading, click Delete Cache to delete the ADCS cache directory and restart ADCS and Voice Messaging Application.
Note The system deletes the system configuration and user information from the cache. Additionally, the system deletes undelivered broadcast messages and voice mail messages.
The system drops all active calls immediately, and the Messaging system is temporary unavailable.
- On the Administration menu, click .
The Start Messaging Software Web page refreshes periodically during the startup routine and displays a brief status message after Start Messaging information.
Once the Messaging software starts completely, the system displays the Start of Messaging completed message.
- Click OK.