About this task
Use the following procedure to dial in to Messaging, and then use the TTY device.
Procedure
- Dial the telephone number of the Messaging system.
- If the extension does not have an associated mailbox and TTY is not the Site default language for this Messaging number, and there are additional languages available:
- If TTY is configured as first additional language, press 2. Messaging prompts "TO SEE ENGLISH TTY DIAL TWO".
- If TTY is configured as second additional language, press 3. Messaging prompts "TO SEE ENGLISH TTY DIAL THREE".
If TTY is not selected, Messaging plays a spoken message.
Note The signal indicator light on the TTY device flickers to indicate that Messaging answered the call. Look at the signal indicator to determine whether Messaging answered the call. If you cannot determine that Messaging answered the call, wait 10 seconds after you dial and continue.
- If you are placing the call from your office extension, you receive a Messaging prompt to enter your password in TTY. Dial your password, and press the pound key (#).
- If you are calling from another extension or from outside your organization, use one of the following telephone key combinations:
- If the extension does not have an associated mailbox, press the pound key (#).
Dial your mailbox number.
Dial your password. After that, Messaging switches to your selected language and prompts you to enter the password.
Press the pound key (#).
If the extension has an associated mailbox, you receive a Messaging prompt to enter your password in TTY. Dial your password, and press the pound key (#).
Result
Your extension and password identify you as a valid user.
You are now logged in to your mailbox. The TTY device displays your name and whether you have new messages. The TTY device displays a menu of options.
Next Steps
To choose an option, press the appropriate telephone key.