Documentation

You can download the document you need from the Avaya Support website at https://support.avaya.com. For latest information, you can also refer to the Release Notes.

The following table lists all the documents pertaining to Messaging:

Title Description Audience
Planning
Avaya Aura® Messaging Overview and Specification Contains information on the concepts underlying Messaging. It describes the Messaging features, specifications, and the compatibility of Messaging with other products. The specifications include performance, capacity, traffic, security, environmental, and dial plan. All
Avaya Aura® Messaging Security Design Discusses the multilayer security philosophy of Avaya, network security integration, and toll fraud security resources. Elaborates on the security issues that customers must decide on before designing and implementing a corporate security strategy in the Avaya enterprise. Also provides recommendations on maintaining and monitoring security in an Avaya enterprise. Planner, Administrator, Technician
Installation
Implementing Avaya Aura® Messaging Provides procedures to install Messaging. Topics include installing System Platform, Messaging, and patches. Also contains Secure Access Link configuration procedures, installation prerequisites, planning forms, and checklists. Technician
Upgrading Avaya Aura® Messaging Explains procedures for upgrading Messaging from Release 6.0.1 SP3 or Release 6.1 to Release 6.2 for the single server and multiserver configuration. Technician
Installing the Dell™ PowerEdge™ R610 Server Describes the components, specifications, and configurations of the Dell™ PowerEdge™ R610 server. Technician
Installing the HP DL360 G7 Server Describes the components, specifications, and configurations of the HP DL360 G7 server. Technician
Maintenance
Maintaining the Avaya S8800 1U Server for Avaya Aura® Messaging Describes the S8800 support for Messaging. Also describes the procedure required for multiple maintenance tasks for the S8800 1U model. Technician
Maintaining and Troubleshooting the Dell™ PowerEdge™ R610 Server Describes how to add, replace, and repair the Dell™ PowerEdge™ R610 hardware components. Also provides information about LCD status messages. Technician
Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server Describes how to add, replace, and repair the HP DL360 G7 hardware components. Technician
Administration
Administering Avaya Aura® Messaging Provides information about administering the Messaging servers, managing software, using diagnostic tools, and configuring the system for redundancy.

The content is available as a PDF file and as an Online Help file.

Administrator
Job aid for Administering Avaya Aura® Messaging Provides common day-to-day administration procedures for Messaging. The topics include rebooting procedures, checking application and storage alarms, adding and deleting mailboxes, getting performance indicators, and unlocking, resetting, and changing mailbox passwords. Administrator
End user
Using Avaya Aura® Messaging Describes common end-user tasks, such as the initial setup, using the User Preferences pages on the Web, and using the Messaging toolbar from an email client.

The content is available as a PDF file and as an Online Help file.

User
Avaya Aura® Messaging Quick Reference (Aria) Describes how to perform common tasks and use Messaging features through the Aria telephone user interface. User
Avaya Aura® Messaging Quick Reference (AUDIX) Describes how to perform common tasks and use Messaging features through the AUDIX telephone user interface. User
Additional resources
Avaya Aura® Messaging Documentation Library Provides the entire documentation set for Messaging that includes administration, implementation, general reference, and user information. All
Related documents
Installing and Configuring Avaya Aura® System Platform Provides information about installing Avaya Aura® System Platform. Technician
Administering Avaya Aura® System Platform Provides information about administering Avaya Aura® System Platform. Administrator
Secure Access Link Gateway Implementation Provides information about installing Secure Access Link Gateway. Technician