Integrating with the telephony server

If your site includes more than one application server, you must complete these instructions on each application server in your site.

Before you begin

Complete all the tasks in Initial administration checklist for the storage role.
Gather information about the parameters from the telephony server that are required for integration. See Integration requirements.

Procedure

On the Administration menu, click Messaging > Telephony Settings (Application) > Telephony Integration.
Enter the appropriate information in the fields.
For more information, see Telephony Integration field descriptions.
Click Save.
Restart Messaging.
For more information, see Stopping Messaging and Starting Messaging.

To validate the Messaging telephony integration, see Telephony Integration Checklist.

Next Steps

If you are administering the first or the only application role for a site, see Enabling fax.
If you have completed all of the administration and backup tasks for the first application role in a multiserver topology, and you want to administer another application role, see Restoring application files.