Messaging supports Microsoft Exchange 2007 and Microsoft Exchange 2010. Messaging does not support Exchange Online or Microsoft Exchange 2003.
Messaging supports Active Directory provisioning. You can use the Active Directory look-up utility to import the user's data into the Messaging directory. From the Active Directory, you can source user properties, such as mailbox, extension, and site information, based on the work phone data in Active Directory. Using the existing Active Directory means that the most relevant user data, such as name or telephone numbers, is already available for use by the Messaging solution.
Messaging supports the following internet browsers:
Microsoft Internet Explorer 7.0, 8.0, and 9.0
Mozilla Firefox 10 and later
Safari v4 and v5
Google Chrome v17
Messaging provides a toolbar support for Microsoft Outlook 2003, 2007, and 2010.
Messaging uses SIP for integration with mixed telephony server environments. An AudioCodes Mediant 1000 gateway allows the Messaging system to work with telephony servers that are not supported by SIP Enablement Services and Session Manager, mainly telephony servers from third-party vendors.
Additional documentation for AudioCodes gateways and the supported telephony servers is available at http://www.audiocodes.com/support.
Using Messaging, you can receive incoming faxes using the native fax and third-party fax methods. For third-party fax support, Messaging requires that a third-party fax server be installed and configured. Often, an organization already has a fax server installed that can integrate with the Messaging system. Instructions to install and configure the fax server are specific to the particular brand of fax server.
Messaging interoperates with Message Mirror to achieve a complete disaster recovery of voice messages and related information such as greetings, names, passwords, and LDAP data.
For more information, see Redundancy for Avaya message store servers.
Mutare's giSTT Speech to Text converts Messaging voice mail messages to text messages and delivers them through email or text messaging software.