Messaging provides two types of logs, system and Messaging.
The system logs provide logs for network problems, security issues, system reboots, and so on.
The Messaging system uses a series of logs as the central collection point for information flowing from all Messaging features and feature packages. These logs provide a system wide view of activities, errors, and alarms.
Messages in the logs range in importance from informational to critical. The logs vary based on audience (log-in type) and information type.
The Messaging system uses the following types of logs:
Administration History log: Identifies administrative events that occur in the system. These events include information about any changes to the system, such as logons, command line entries, reports that were run, or changes to software.
Administrator's Log: Records informational messages that might require action by the Messaging system administrator. These messages might simply log a successful nightly backup, or these messages could alert the system administrator that the system is low on disk space.
Alarm Log: The alarm signals a service-affecting or potentially service-affecting problem with the system. The alarm log records major, minor, and warning alarms generated by the system.
Software Management Logs: Contains information about the installation, update, and deletion of software packages.
Maintenance Log: Records error occurrences, error resolutions, and informational events that can help Professional Services troubleshoot an alarm.
IMAP/SMTP Messaging log: Contains information about the status of each email process.
Enhanced-List Delivery Failure Log: Provides information about failed ELA deliveries.
User Activity Log: Records a list of Messaging mailbox-related events, for example, logins and message creation, receipt, and deletion. This log is useful for responding to problems reported by the user.
System Log Filter: Provides access to the full system log with advanced filtering options to zoom in on specific constraints.
Call Records: Shows all incoming and outgoing phone activities on the application server.
Reporting Logs. There are two types of reporting logs:
Audit Log. The audit log is a historical log of application server cluster configurations. The audit log tracks all configuration changes made to the system.
Port Usage Logs. Port Usage logs are created and saved daily on the application server in comma-separated value (.csv) format.
Diagnostics Results. These are the results generated by the application server diagnostics. All diagnostics results for a given day are stored in a single log file.
Call Logs. The call logs provide traces of individual calls for application tuning.