MG MANGO001

Text

System went offline.

Severity: Major

Description

The application is offline and cannot connect to the storage server. The MANGO001 alarm is raised when an application server cannot connect to the storage server for anywhere between approximately seven minutes to thirty five minutes.

Repair procedure

Procedure

Perform one of the following actions:
- Try starting the storage server. To do this,
  1. Stop the Messaging software.
  2. Start the Messaging software.
- Check the path and the connectivity to the storage server.
If the alarm is still active, contact your remote support center. See contact your remote support center.