For a successful upgrade, gather the following data.
Record the currently installed language packs that you need to re-install after the upgrade process. For more information, see Recording the installed language packs.
Download the required language packs before the upgrade. You can download language packs from https://support.avaya.com/Products/P0792. Ensure that these language packs are compatible with the software that you are upgrading. See Administering Avaya Aura® Messaging for information about the language packs.
Record the currently configured dial plan data in one of the application role server within a site or cluster. After upgrading to Messaging Release 6.2, you must manually move the data from the Dial Rules Web page, the Dial-Out Rules Script, and the Attendant/Operator Web page to the Sites Web page. For more information, see Recording the dial plan configuration data.
The following table includes information on the fields that you must use after the upgrade.
| Dial Rules Web page (Before upgrade) | Sites Web page (Post upgrade) | Comments |
|---|---|---|
| Country code | Country code | The country code of the dialing phone number. |
| Area code / Private number | National destination code | The beginning sequence of digits that the telephony server considers local other than the one defined for the telephony server. |
| Long-distance prefix | National prefix | The preceding digits before the area code of the dialing phone number. |
| International prefix | International prefix | The preceding digits before the country code of the dialing phone number. |
| Outside line prefix | Outside line prefix | The digits required to gain outside line access. |
| Number of digits in an extension | Subscriber number length (within this site's national destination code)
Or Short extension length |
If you are configuring an:
|
| Number of DID ranges | This field has been deprecated. | |
| Caller ID Internal Number Prefix | This field has been deprecated. | |
| Dial-out rules | Use the fields in the Toll-Free and Premium Calls and Local Calls areas to configure the dial-out rules. |
Before upgrading the Messaging system, record the currently set properties for operator that you need to re-enter after the upgrade process. For more information, see Recording the operator (live attendant) properties.
The following table includes information on the fields that you must use after the upgrade.
| Attendant / Operator Web page (Before upgrade) | Sites Web page (Post upgrade) | Comments |
|---|---|---|
| Schedule type | Availability | Indicates whether the attendant is available. |
| Attendant (operator) extension | Operator (live attendant) extension | The extension number of the attendant. |
| General delivery mailbox number | General mailbox | The general mailbox for call answering in case the attendant is unavailable. |