Users see random characters, numbers, and punctuation marks on recorded messages
When TTY users read a message or a conversation that you recorded using Messaging, they see random characters, numbers, and punctuation marks.
Possible cause: Your TTY device is not synchronized with the Messaging system.
Potential solution
About this task
To synchronize your TTY device with Messaging, use one of the following methods before you type in any content:
Procedure
- If your recording starts with a letter, press the LETTERS key before you type in any content.
- If your TTY device does not have a LETTERS key, type a slash (/), press Spacebar a few times, and type the content.
- If your recording starts with a figure, press the FIGURES key and type in your content.
- If your TTY device does not have a FIGURES key, type the letter x, press Spacebar a few times, and then type in your content.
Note In all cases, wait for the GA prompt before you start to type.