About this task
To record a combined spoken and TTY greeting for your primary greeting:
Procedure
- Log in to Messaging.
- Press the appropriate telephone key to select the Personal Configuration or greetings menu.
- Press the appropriate telephone key to record the personal greeting.
- When Messaging displays the GA prompt on the TTY device, use the telephone
handset to record the brief spoken portion of your greeting.
Important Keep the spoken portion of your greeting brief, so that TTY callers do not think that they have reached the wrong number.
The following message is an example of what you can record:
"This is the TTY mailbox for John Smith. To leave a voice message, press 1 now"
- Press the appropriate telephone key to stop recording the voice portion of the greeting.
- Hang up the handset. If you use a TTY device with an acoustic coupler, place the handset into the coupler
- Press the appropriate telephone key to resume recording
- When you see the GA prompt, type your TTY greeting.
The following message is an example of what you can type:
"John Smith is not available. Please leave a message after you receive the GA prompt. When you finish, you can hang up or press 1 for more options"
- Press the appropriate telephone key immediately to stop recording.
- Press the appropriate telephone keys to accept, delete, or record the greeting again.