Resetting the voice mailbox password

Use the following procedure to reset the voice mailbox password of a user.

Procedure

  1. On the Administration menu, click Messaging > Reports (Storage) > Users.
  2. Use the built-in filters to locate the user mailbox that you want to update and then click the appropriate Mailbox number.

    You can also change the user properties from the User Management Web page. However, the User Management Web page does not have filters that assist you in locating a specific user.

  3. On the User Management > Properties Web page, in the New password field, enter a password that the user must use to log in to the Messaging mailbox.

    Passwords must not match the voice mailbox number, cannot be sequential numbers, and cannot contain the mailbox number. If you do not enter a value for an existing user, the system does not change the existing password.

  4. In the Confirm password field, re-enter the password that you entered in the New password field.

    You must complete this field only if you are adding a new password or changing an existing password.

  5. Click Save.

    The system saves the settings.