When security-related application or operating software updates become available for a Messaging system, Avaya tests the updates, if applicable, and then makes them available to customers. In some cases, Avaya modifies the update software and then makes it available to customers.
Avaya notifies customers of the availability of security updates through Security Advisories. Customers can subscribe to be notified about Security Advisories by email.
When Messaging software or media gateway firmware security updates become available, the customer can install the updates or employ an installer from the customer’s services support group to install the updates. When an Avaya installer installs the updates, the installer is responsible for following best security practices for server access, file transfers, data backups, and restores. For backups and restores of data, the customer is responsible for providing a secure backup and restore repository on the customer’s LAN.