Running a remote update manually

About this task

If you need to quickly populate the user database or correct database inconsistencies that the system discovered during an audit, you must manually run a remote update.

Note

Avoid running the remote update during prime time hours. Depending on the number of users on the remote system, the remote update may take hours to complete.

Procedure

On the Administration menu, click Messaging > Server Reports > Measurements (Storage).
On the Messaging Measurements Web page, select Feature from the Type drop-down list.
Set the Cycle to Daily.
Click Get Report.
Note the current number of remote users.
On the Administration menu, click Messaging > Server Settings (Storage) > Request Remote Update.
On the Request Remote Update Web page, select a server from the drop-down list.
Click Request Update.
Tip
Click Refresh Update Status to verify the status of the update.
Return to the Messaging Measurements Web page and confirm the number of remote users.
Repeat Step 2 through Step 5.
On the Administration menu, click Messaging > Logs > Administrator.
On the Administrator's Log Web page, click Display and verify that no conflicts or problems occurred with the remote update.