About System Platform upgrade files

Avaya distributes System Platform upgrade files and patches in various formats and from various sources.

System Platform upgrade files

Avaya distributes System Platform software in the standardized ISO file format commonly written to optical disk (CD or DVD). For System Platform, the ISO file typically contains all the files necessary to perform either a new System Platform installation or an upgrade.

Note

With Avaya Aura solutions that run on System Platform, your solution documentation can require you to download additional files individually.

You can obtain the ISO file or the platform upgrade (*.ova) description file from any of the following sources:

PLDS – Avaya Product Licensing and Delivery System. Contains all files necessary for System Platform new installations and upgrades.
HTTP – ISO and/or *.ova upgrade description file stored in advance on a designated remote HTTP server in the customer's network.
SP server – ISO and/or *.ova upgrade description file stored in advance on a designated System Platform server in the customer's network.

System Platform knows where to look for ISO and *.ova files because you configured the URLs for each of the above servers during earlier System Platform installation.

Note

Regardless of what is the source of upgrade files (PLDS, HTTP web server, or System Platform server), that source must contain all of the files required for your upgrade, especially if you must download some non-ISO files individually, according to upgrade instructions in your Avaya Aura solution documentation.

If you download an ISO file to the server you must upgrade, you can:

Use File Manager in the Web Console to copy the contents of a physical CD/DVD (inserted in the server's CD/DVD drive) into the System Platform file system. During the upgrade, you can then use the SP CD/DVD option as your source for any files you require to upgrade System Platform.
Use WinZip release 12 (or later) to extract from the ISO file a FAT32 file system to a folder you specify, and then copy the contents of that folder to a USB storage device. You can then use the SP USB Disk option in the Web console to identify the USB disk as the source for files for upgrading System Platform.

Note

System Platform 6.2 and later versions do not fit on CD media. The ISO file could contain enough data to fill one or more DVDs.

If your source of upgrade files is PLDS, you can typically download the *.ova description file to the server you must upgrade, activate the upgrade process through the Web Console, and System Platform automatically downloads only the files referenced in the *.ova description file.

System Platform patches

Avaya distributes *.rpm patches for you to apply to your existing version of System Platform. Before you attempt a System Platform upgrade, you must apply these patches in the sequence prescribed in Upgrade path requirements and Upgrade paths.

Important

For information about Patches issued after the release date of this publication, see the latest System Platform Release Notes, available from http://support.avaya.com

Note

Before downloading any patch, be sure to check its description in the Release Notes. Where indicated by the patch description, you must install/apply patches on both the primary and secondary servers independently. The primary server does not automatically replicate patches to the secondary/standby server.

Important

Before installing any patches on either server, Stop HA and Remove HA on the primary server.