About this task
Important This procedure is applicable if you are upgrading from the Release 6.0.1 SP3 to Release 6.2.
After upgrading the Messaging system, you must re-enter the operator (live attendant) properties. The properties for a Site automatically propagates to the active application server(s) for that site.
Procedure
- Log on to the Messaging System Management Interface. For more information, see Logging in to Messaging.
- On the Administration menu, click .
- Re-enter the values under Operator (Live Attendant) section. The following table shows the mapping between Release 6.0.1 and Release 6.1/6.2 properties.
Release 6.01 Release 6.1/6.2 Schedule type Availability Attendant (operator) extension Operator (live attendant) extension General delivery mailbox number General mailbox - Click Save.