Shutting down the application server as an emergency plan

About this task

NoteNote

Do not perform the following steps if your only purpose is to reroute traffic to other application servers when you restart a specific application server.

Procedure

  1. On the storage server, remove the specific application server from the topology.

    For more information, see Topology field descriptions.

    Once you remove the application server, the system automatically updates the provisioning information.

    CAUTIONCAUTION

    If you remove the specific application server from the cluster configuration, sync cache exceptions do not occur.

  2. Remove the specific application server from the cluster configuration. You must perform this step on all application servers.

    For more information, see Changing the configuration of a cluster.

    If you use the application server that you removed in the previous steps to send MWI requests, then the Messaging system selects a different application server based on the updated provisioning information.

    NoteNote

    Avaya has not verified manual editing of the provisioning information and hence you must not perform the same.