System does not respond to the telephone keys that you press

While Messaging transmits text to your TTY, the system does not respond to the telephone keys that you press. In other words, you have to wait until Messaging stops transmitting before it responds to your touchtone commands.

Messaging transmissions can be so loud that Messaging cannot detect your touchtone signals.

Potential solution

Procedure

  1. After Messaging transmits a message, lower the volume of the transmissions.
  2. Press the appropriate telephone key for your TUI.
    NoteNote

    Do not try to lower the volume while Messaging plays prompts or presents a menu.