Server does not turn off

Troubleshooting steps

Procedure

  1. Connect a customer-provided keyboard, mouse, and monitor to the server.
  2. Press Ctrl+Alt+Delete.
  3. Turn off the server by pressing the power-control button and hold it down for 5 seconds.
  4. Restart the server.
  5. If the server fails POST and the power control button does not work, disconnect the power cord for 20 seconds, and then reconnect the power cord and restart the server.
  6. If the problem still exists, replace the server.
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September 18, 2012
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