The Call Answer feature redirects an unanswered telephone call to the voice mail system when an extension is busy or does not answer. Your callers can use the Call Answer feature with a TTY device to leave a message for you.
If TTY is one of the call-answer languages, Messaging answers the call and plays the TTY characters HD. The HD abbreviation is a standard TTY abbreviation that means "please hold". The HD abbreviation tells TTY users that their call was answered by a TTY-compatible device. Voice callers detect a sound a little like a parakeet chirp. If the mailbox uses additional languages, the system plays voice prompts for the benefit of voice callers. While this is happening, text does not appear on the TTY device. Messaging plays the TTY GA prompt to indicate to callers that they can start to record their message. The GA abbreviation is a standard TTY abbreviation that means "Go Ahead".
After the caller selects a language, Messaging plays either your recorded mailbox greeting (if you recorded one), or a system greeting. If the selected Call Answer language is TTY, Messaging plays the system greeting in TTY tones. The TTY tones are converted to text on the TTY device as "Leave a message for <number>". If the selected Call Answer language is a spoken language, Messaging plays "Please leave a voice message for <name>" in the selected language.
Messaging uses the selected language for all prompts during a call .Callers can switch between TTY and the other assigned languages. To move between the assigned languages, the caller presses star (*) 1 at any time prior to recording a message. Whenever the caller presses star (*) 1, Messaging alternates between TTY and a spoken language. If more than one spoken language is assigned, Messaging prompts the caller to select the spoken language.