Send a reply message.
Call the user who left the message.
Generate an email response to the message if the user enabled Notify Me.
Administer dial rules for local users.
Set up the mapping tables that enable your local system to recognize remote users.
Coordinate remote updates with the administrators of remote systems.
Dial rules determine how local users can respond to messages from callers. Different rules apply to remote users and to callers who are not members of your organization. For example, local users might be able to return a call from a remote user by replying to a Call Answer message. However, local users must dial the telephone number of the callers who are not members of your organization.
Your local Messaging system must identify remote users so that the Messaging system can apply dial rules correctly and retrieve directory information about the user.
For more information on dial rules, see Defining dial rules.
Use the mapping tables to enable your local system to send messages from a local user to a remote extension. The system uses the mapping tables to change the telephony server extensions or network addresses of remote users to telephone numbers that your local system can recognize. The system then shares these telephone numbers between all messaging systems in your voice mail network.
Messaging systems use the telephone numbers to identify the callers over the network. For example, when a local user receives a call from a remote user, the system uses the telephone number to retrieve information regarding the caller.
You can create mapping tables when you add a network server to your system. See Adding a network server.
Your local system maintains a list of remote users. Remote updates keep this list up to date.
As the administrator of your local system, you must ensure that the administrator for each remote system in your voice mail network agrees to allow remote updates from your local system. You must then update the list of remote users on your local system regularly.
For more information, see Remote updates.