User Management > Properties field descriptions

Field Name Description
User Properties
First name The first name of the user.
Last name The last name of the user.
Display name The name that Messaging displays during communications.
ASCII name The ASCII name of the user.
Storage destination The storage destination for your messages.

The options are:

  • Avaya Message Store

  • Microsoft Exchange

Exchange Properties
Exchange email address The Exchange email address.

The system does not display the field if the current message storage destination is Avaya Message Store.

Exchange server FQDN The FQDN for Microsoft Exchange.

The system does not display the field if the current message storage destination is Avaya Message Store.

If you select the Use Autodiscover service check box on the Storage Destinations Web page, you cannot edit the field. After you click Save, the system populates the field.

Site The name of the site on which the user is a member.
Mailbox number The mailbox number of the user.

All mailbox numbers must be unique.

Internal Identifier The internal identifier of the user.

The system displays the field only if you are editing an existing user.

Numeric address The unique identifier for the user.

The system displays the field only if you are editing an existing user.

Extension The telephone extension of the user.

The extension length must match the site length.

Usually, the extension is unique. However, if you share the extension with another user, Messaging displays the name of both the users and prompts callers to select the desired mailbox.

Include in Auto Attendant directory The Messaging system adds the user to the Auto Attendant directory.
Additional extensions The additional extensions roll over to the same voice-messaging mailbox.

You must define additional extensions when a mailbox migrates from a legacy phone system. For example, when you must maintain both the old and the new extension in the internal directory.

Class of Service The CoS of the user.

The CoS controls user access to features and provides general settings such as mailbox size.

Pronounceable name The pronounceable name of a user.

The name of a user, info mailbox, or distribution list might not follow the pronunciation rules of the primary language for your system. To increase the likelihood of the Speech Recognition feature recognizing the name, spell the name, as you would pronounce the name.

For example, if the primary language of your system is English, spell Dan DuBois as Dan Doobwah.

You can also enter an alternative name for the user. For example, William Bell might also be known as Bill Bell. If you enter William in the First name field, Bell in the Last name field, and Bill Bell in the Pronounceable name field, the speech engine recognizes both William Bell and Bill Bell.

MWI enabled The field to enable the message waiting indicator (MWI) light feature.

The options are:

  • Yes: When the user has a deskphone

  • No: When the user has a voice mailbox only

  • ByCOS: When the CoS controls how the system enables MWI

The MWI enabled field overrules the MWI setting defined by the CoS to which the user is associated.

Miscellaneous 1 The additional information about the user.

The value in the Miscellaneous 1 field in the Messaging system is found only on the SMI page and nowhere else.

Miscellaneous 2 The additional information about the user.

The value in the Miscellaneous 2 field in the Messaging system is found only on the SMI page and nowhere else.

New password The password that the user must use to log in to the Messaging mailbox.

Passwords cannot match the voice mailbox number, cannot be sequential numbers, and cannot contain the mailbox number.

If you do not enter a value for an existing user, the system does not change the existing password.

Confirm password The password that the user must enter to confirm the value in the New Password field.

Enter a password only if you are adding a new password or changing an existing password.

User must change voice messaging password at next logon The check box to enable the user to change the password the next time the users call in to the voice mailboxes.

By default, Messaging requires that new users change the temporary passwords when the users log in to the mailbox for the first time.

Voice messaging password expired The check box to enable the user to continue using the password even after the password has expired.

If a user password expires, Messaging enables the check box.

Clear the check box to allow the user to continue using the expired password.

Locked out from voice messaging The check box to prevent the user from accessing the Messaging system.

Messaging automatically locks the system when the user fails to enter proper login credentials after a certain number of consecutive failed attempts.

The Lock out users after field on the System Policies Web page determines the number of consecutive failed attempts that the system allows.

Clear the check box to provide the user access to the system.

Advanced Tasks
Reset the message waiting indicator for extension The option to reset Message Waiting Indicator (MWI) for the user extension.

For an Exchange user, use Reset to:

  • Rediscover the EWS server if you have selected the Use Autodiscover service check box on the Storage Destinations Web page.

  • Resubscribe to push subscriptions.

  • Reset MWI if you have enabled MWI for that user.

For an Avaya message store user, clicking Reset only resets MWI.

User Preferences
Open User Preferences The link to open the User Preferences Web page for the user whose details you are viewing.