Validating the configuration

This topic outlines a procedure for validating the message store redundancy configuration.

Tasks	Server	Steps	Result / Validate
Create test users.	Primary storage server	Add the following test users: Create Test User 1. Create Test User 2. For more information, see Adding users.
Check whether test users are added to the primary storage server.	Primary storage server	Click Messaging > Reports (Storage) > Users. For more information, see Viewing the local users report.	Test users added to the primary storage server.
	Primary application server	Click Messaging > Diagnostics > Diagnostics (Application). From the Select the test(s) to run field, select User and Contact Lists. For more information, see Running application server diagnostics	Test users added to the primary storage server.
Check whether test users added to the primary storage server are mirrored to the backup storage server. Note Users are mirrored every one hour, so you must wait for one hour before you perform this step.	Backup storage server	Click Messaging > Reports (Storage) > Users. For more information, see Viewing the local users report.	Test users added to the primary storage server are mirrored to the backup storage server.
	Backup application server	Click Messaging > Diagnostics > Diagnostics (Application). From the Select the test(s) to run field, select User and Contact Lists. For more information, see Running application server diagnostics
Basic call answer.	Backup system through Outlook toolbar	Perform the following: From extension of Test User2, call direct extension number for Test User1 and let the call roll over to voice mail. Leave a message; note user details, and date and time when the message is sent. Hangup. For more information, see the Using Avaya Aura^® Messaging guide.
Check voice messages. Note Messages are mirrored every one minute, so you must wait for one minute before you perform this step.	Backup system through Outlook toolbar	Perform the following: As Test User1, log in to the IMAP account using Outlook and inspect voice messages. Use Play on PC for a message. Use Play on Phone for a message. For more information, see the Using Avaya Aura^® Messaging guide.	Observe the following: The system plays the message using the media player for playing on PC. The system plays the message using the TUI for playing on phone.
(Optional) Perform configuration testing.		You can perform the following testing on primary and backup systems. Configuration of remote users Call routing