Basic call answer and Messaging functions verification checklist

• From extension of User2, call direct extension number for User1 and let the call roll over to voice mail.

• Leave a message; note user details, and date and time when the message is sent.

• Hangup.

• From an outside number, dial external Pilot number and enter User1 extension.

• Leave a message; note outside number, and date and time when the message is sent.

• Hangup.

For more information, see the Using Avaya Aura^® Messaging guide.

• No Answer greeting for User1 plays in first case and busy greeting plays in second case.

• The system plays greeting for User1.

• MWI changes for User1 to On.

• Email notification delivery, text message notification delivery, and subject line

  • Voice Message from User2 (ext#here)) for first two calls.

  • Voice Message from (external#here) for third call.

This validates:

• Basic Call Answering

• Basic MWI functionality

• Email notifications

• Text message notifications

• Subject line matching

• From extension of User1, call main pilot number.

• Provide password to login as per system prompts.

• Listen to both messages - do not delete.

• Observe MWI turns Off.

For more information, see the Using Avaya Aura^® Messaging guide.

• User1 has two messages in inbox with appropriate time.

• MWI updates to Off for User1.

This validates:

• Ability to retrieve messages via TUI.

• MWI updates.

• Subject line matching.