The application server, storage server, and AxC generate system alarms and error logs. You can view the alarms and logs using the SMI Web pages.
You can send notifications generated by alarms to any of the following recipients:
Avaya services
A customer through a Network Management Station (NMS)
Avaya partners
Avaya Fault and Performance Manager through Secure Services Gateway (SSG) or Avaya Proxy Agent
Messaging uses SAL and SAL Gateway serviceability agents to send alarm notifications to a service organization: